FAQ Page

  1. How do I place an order?

You can select items on our website, add them to your cart, and complete your order by following the checkout process. We support multiple payment methods, including credit cards and PayPal.

  1. How do I track my order?

You can check the order status in your account and will receive a confirmation email with a tracking link after your order ships.

  1. Do you offer international shipping?

Yes, we offer international shipping to many countries and regions. Select your country at checkout to see shipping costs and estimated delivery time.

  1. What should I do if I receive a defective item?

If you receive a defective item, please contact our customer service team within 7 days of receiving it. We will provide a return and exchange service.

  1. What is your return and exchange policy?

We offer a 30-day return and exchange guarantee. Items must be unworn, unwashed, and retain their original tags. For details, please visit our return and exchange policy page.

  1. Can I change or cancel my order?

Once your order is confirmed, you will not be able to change or cancel it. Please carefully review your selections before placing your order. If you have any special circumstances, please contact us as soon as possible.

For any other questions, please feel free to contact our customer service team; we are happy to assist you!

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